Contact Us
When reaching out to support, please always include the following information in your chat or email. This will help us serve you better.
- Your account email
- Your account phone number
- The user’s first name
- A brief description of your issue
Do you have general questions about Aluna?
Do you already have an account and you need help or support?
In-App Chat
If you already have an Aluna account, you can initiate live chat through our app.
Available from 8am-5pm
Chatting after hours will create a ticket and a team member will follow up when available.
Support Center
We’ve written an abundance of articles tackling your most frequently asked questions.
Read them here:
Our Address
345 California Street, Suite 700
San Francisco, CA 94104
San Francisco, CA 94104