Contact Us

When reaching out to support, please always include the following information in your chat or email. This will help us serve you better.

  • Your account email
  • Your account phone number
  • The user’s first name
  • A brief description of your issue


Do you have general questions about Aluna?

Do you already have an account and you need help or support?

In-App Chat

If you already have an Aluna account, you can initiate live chat through our app.

Available from 8am-5pm

Chatting after hours will create a ticket and a team member will follow up when available.

Support Center

We’ve written an abundance of articles tackling your most frequently asked questions.

Read them here:

Read FAQs

Our Address

345 California Street, Suite 700
San Francisco, CA 94104